Mō tāua | About Us
Visionwest Community Trust is an award-winning, faith-led not-for-profit organisation that has been walking alongside communities for over 30 years. With a mission to transform lives through compassion and dignity, we deliver wraparound social services across Auckland, Bay of Plenty, Waikato, and Christchurch.
Our services address homelessness, reduce poverty, support the elderly, and provide hope for young people. With over 1,300 support workers, Visionwest Home Healthcare is a trusted provider of in-home and individualised care for older adults and those living with disabilities across Aotearoa.
Mō te tūnga | About the Role
Based in our Northwest office, you’ll be part of a dedicated team of Coordinators responsible for answering calls and ensuring our clients receive continuous, high-quality care. Your main focus will be providing fast, responsive placement support services that help connect clients with the care they need, when they need it.
We support individuals who are elderly, have physical disabilities, high medical needs, and/or challenging behaviours. This is a fast-paced, high-volume role that requires exceptional organisation, the ability to think on your feet, and confidence working under pressure. You’ll be in daily contact with a wide range of people, so strong communication skills and a calm, professional approach are key to your success.
Mōu ake | About you
Previous call center experience would be advantageous.
He aha tāu e whiwhi ai? | What’s in it for you?
**You must have the right to work in New Zealand, and you will be required to undergo police vetting and additional checks to be considered for this position. Applications close once the role has been filled.