Senior Support Navigator - Social Worker
Mō mātou | About us
At Visionwest Community Trust, we believe in creating pathways for whānau to flourish and overcome life’s greatest challenges. Rooted in our values of aroha, whanaungatanga, manaakitanga and mana, Visionwest has been supporting communities across New Zealand for over 35 years. We provide essential services in housing, health, training, food support, financial mentoring and more, with a deep commitment to supporting individuals and families to thrive. Together, we’re on a journey to see communities transformed and futures reimagined through compassion, connection and action.
Mō te tūranga | About the role
Visionwest’s Housing Service provides assistance to the most vulnerable families in need, exploring appropriate immediate housing solutions for youth, individuals and whānau. The support offered is holistic, wrap around support for whānau that have been homeless or are at risk of losing their tenancy.
Key responsibilities of the Senior Support Navigator role include:
- Provide specialised housing services, analysis, advice and recommendations.
- Provide practical assistance to whānau to support and sustain their housing journey.
- Regularly engage with whānau to review assessments and goal plans.
- Provide social work support to whānau as part of caseload as directed by Team Lead.
- Coaching and mentoring of new social workers and social work students.
- Ensure interactions and actions with whānau are professionally and accurately recorded on the Visionwest data system within 48 hours of occurrence.
- Assist in the development and implementation of policies, procedures and new initiatives.
Mōu ake | About you
With a wealth of social work experience you will be able to provide guidance and support to team members and function as a 2IC within our Housing service to ensure productivity and cohesion.
Qualifications and Experience we are looking for:
- Social Worker Registration Board registration and annual competency.
- Undergraduate social work degree.
- Several years of social work experience.
- Full Class 1 Drivers License.
- The ability to provide independent specialised technical services requiring general application of social work practices, techniques, concepts and theoretical principles.
He aha tāu e whiwhi ai? | What’s in it for you?
- Opportunity: Excellent leadership opportunity for a support navigator to step up and gain valuable experience.
- Supportive and Inspiring Team Culture: Be part of a collaborative, values-driven team where your contributions are celebrated.
- Immediate Sick Leave: Start with sick leave entitlement from your first day.
- Dedicated Wellbeing Days: Receive 5 Wellbeing Days each year to recharge and focus on what matters most to you.
- Work Close to Home: If you live in West Auckland, you’ll appreciate the convenience of working close to home.
**You must have the right to work in New Zealand, and you will be required to undergo police vetting and additional checks to be considered for this position.
Applications close once the role has been filled.
