Support Navigator - Social Worker
Mō mātou | About us
At Visionwest Community Trust, we believe in creating pathways for whānau to flourish and overcome life’s greatest challenges. Rooted in our values of aroha, whanaungatanga, manaakitanga and mana, Visionwest has been supporting communities across New Zealand for over 35 years. We provide essential services in housing, health, training, food support, financial mentoring and more, with a deep commitment to supporting individuals and families to thrive. Together, we’re on a journey to see communities transformed and futures reimagined through compassion, connection and action.
Mō te tūranga | About the role
Visionwest’s Housing Service provides assistance to the most vulnerable families in need, exploring appropriate immediate housing solutions for youth, individuals and whānau. The support offered is holistic, wrap around support for whānau that have been homeless or are at risk of losing their tenancy.
Key responsibilities of the Support Navigator role include:
- Ensure prompt initial contact with whānau according to housing contracts, completing required documentation and compiling Social Work assessments.
- Regularly review assessments with relevant recommendations for their whānau-driven goal plans.
- Engage with whānau regularly as per their needs and contractual requirements, maintaining updated databases and correspondence and supporting them in liaising with the Tenancy Team.
- Encourage community involvement and broaden whānau networks through positive engagement, while advocating for them in meetings with internal and external services and collaborating with Tenancy Managers to achieve positive outcomes.
Mōu ake | About you
With a desire to support those who are facing challenging circumstances, great problem solving and relationship building skills, you could be our next team member. This is an on-site position.
Qualifications and Experience we are looking for
- Social Worker Registration Board registration and annual competency.
- Undergraduate social work degree.
- Several years of relevant experience preferable.
- Full Class 1 Drivers License.
He aha tāu e whiwhi ai? | What’s in it for you?
- Immediate Sick Leave: Start with sick leave entitlement from your first day.
- Dedicated Wellbeing Days: Receive 5 Wellbeing Days each year to recharge and focus on what matters most to you.
- Work Close to Home: If you live in West Auckland, you’ll appreciate the convenience of working close to home.
- Supportive and Inspiring Team Culture: Be part of a collaborative, values-driven team where your contributions are celebrated.
**You must have the right to work in New Zealand, and you will be required to undergo police vetting and additional checks to be considered for this position.
Applications close once the role has been filled.
