Triage Practitioner (Social Worker)

Listed 20 days Ago
VisionWest Community Trust
Non-profit - Social Services

Working directly with whanau of Visionwest Community Trust, you will be responsible for the coordination of client, tenant and provider referrals or enquiries. The role would provide a first point of contact and triage service for clients and providers to ensure that they are directed to the most appropriate team members to meet their needs. 

You will also:

  • Support whanau by providing individual assessments and plans, connecting them with life skill services, advocacy and supports
  • Provide an integrated and holistic approach to care for whanau
  • Hold a client caseload based on capacity & workflows

You will need:  

  • A qualification or registration with New Zealand's Social Worker Registration Board in Social Work with at least 3-5 years’ experience 
  • Administration, Data input, handling, and analysis skills
  • Computer literacy
  • Professional and personable phone and face-to-face interaction skills
  • High level of accuracy and attention to detail

You will receive:

  • A thorough induction and onboarding
  • A cohesive and supportive team environment
  • Personal and professional development opportunities
  • The chance to further your social work experience within a large organisation of over 1500 employees
  • The opportunity to be part of the solution to the housing crisis in New Zealand

VisionWest Community Trust is an award-winning, not-for-profit organisation with faith-based roots, that provides a range of services to communities in Auckland, Bay of Plenty, Waikato and Christchurch.

Aroha (Compassion) 

Manaakitanga (Holistic Care) 

Mana (Dignity) 

Whanaungatanga (Authentic Relationships)

A commitment to the vision, mission and values of VisionWest Community Trust is essential for this position, see

If this role appeals to you, then please apply now!